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5-Star Customer Reviews

Let Us Know How You Rate Our Service:

If you received the expected service from us and would like to give us a good review, please click here to leave a Google Review.

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Thank you for choosing Billy Bell Plumbing!

“Doug came to do the service and he is a credit to your company. He was so pleasant and explained everything to me. I felt very confident about his complete service and would highly recommend you company to anyone with nothing but praise. Thank you so much Pat Bowman”

Pat B.

Gainesville, GA

“This is a probably one of the best companies I’ve ever had the pleasure of working with. The plumbers are very knowledgeable and professional. The owners and office staff are all awesome people. I highly recommend this company.”
Kristy G.

Gainesville, GA

“Plumber was called for stopped up toilet and to check slow draining in sinks & tubs. Technician/plumber was kind and courteous. In 15 minutes he diagnosed problem and fixed the clog in toilet and bled air out other lines. Everything fine now. He even gave me some pre-maintenance advise on my septic tank to keep it running properly; having service check every 3-5 years. I was very pleased with service rendered.”

Heather B.

Sautee Nacoochee, GA

“Drake was great. Came out for what we thought was a serious pipe leak. Drake diagnosed the problem as something else entirely saving us potentially $thousands! Super honest. Definitely could have taken advantage of us. Highly recommend Billy Bell Plumbing and Drake to anyone looking for an honest reliable company.”
Shawn E.

Suwanee, GA

“Hot water heater needed service. Parts were ordered and installed the next day. Discovered that more parts were needed. I suggested a new hot water heater. Technician and his helper returned within an hour and promptly installed new one. Both were courteous and professional. Cleaned up work area. Very pleased with result.”
Anthony P.

Braselton, GA

“Hot water heater broke overnight. They were able to get a new one installed the next day. Great customer service.”
Sandra K.

Oakwood, GA

“Josh installed a pressure reducing valve. They had to do it twice because the first one wasn’t strong enough. But he only charged me the minimum. He was more than kind, courteous, and put in the extra time that was needed. They were extremely professional and I will recommend them highly to anyone in need of a plumber.”

Barbara P.

Hoschton, GA

“Outstanding honest service. Very thorough and I would strongly recommend using them.”
Doug C.

Snellville, GA

“Josh G returned a call to me this morning. He was able to immediately give me a quote to run a water line from our meter to house. We immediately gave him the job because Billy Bell Plumbing gave a substantially lower quote than the first quote we received, and they completed the work almost before noon today! Excellent service! We won’t call anyone else again. Also, they cleaned up and did not leave a mess. Thank you!”

Willard L.

Gainesville, GA

“Reason for your service call: Tree roots blocking drain pipe”

“Did the Plumber/Technician Arrive during the Scheduled Time Frame: Yes”

“Was the Plumber/Technician Courteous?: Yes”

Duane S.

Gainesville, GA

“The technician was very professional. I was very pleased with their plumbing job. They were timely and competent. Also, their pricing was very fair. I highly recommend Billy Bell Plumbing Company for any and all plumbing needs you may have.” ​
Nancy A.

Gainesville, GA

“Joshua Austin came by my home and immediately identified what was wrong with my plumbing (over filled septic tank/ lines not level and effecting flow, Filter clogged) and a couple of other issues. He took care of the problem and had us up and running in a very reasonable amount of time for a fair price. Thank you guys and we will use you in the future for routine maintenance. I recommend these folks to anyone who is having plumbing issues. Thanks guys.”

Matt W.

Jefferson, GA

“Billy Bell Plumbing replaced my water line and did an excellent job. Josh was very professional and courteous.”

Douglas B.

Ball Ground, GA

“Billy and crew were behind me on 53E in Gainesville when one of two kayaks I’d just purchased and strapped to my car flew off and landed in the road! Billy blocked traffic, picked up the kayak from the road, joined me to unstrap the kayak now dangling from my SUV and led me to a safe place to put the boats and racks back on safely.

While this isn’t a plumbing story, it is a story of the character of the man. He went way out of his way, took a good deal of his time and would accept no compensation. If I lived in the area, I’d hire him in for all my plumbing needs. Especially emergencies! Thanks Billy! I got home safely. “

Beth H.

Gainesville, GA

“Very pleased with all aspects of this business. Fair pricing, professional, thorough and kept me informed from beginning to end! I will use this company for all my rental properties!”

Helen M.

Gainesville, GA

“Rick and his crew did a great job running a water line to my mothers house. They even put seed and hay in the places where they had to dig. All in all I thought it was a great job done quickly.”
Shannon R.

Oakwood, GA

“We and a sewage blockage involving the entire house. Rick was prompt, pleasant, efficient and informative. We greatly appreciated his timely visit.”

Sue Q.

Alpharetta, GA

“Jason Ladd works here and I have used him numerous times in the past, will use Billy Bell Plumbing now as he is a tech with you guys. He’s a very experienced and courteous plumber with a lot of great skill sets and integrity.”
Dree A.

Gainesville, GA

“Billy Bell Plumbing is a great company. They return phone calls promptly and listen to what the problem is. They were very accommodating in scheduling a time to come to the house and they were there when they said they would be. They have fair pricing and clean up when they are done. I highly recommend Billy Bell Plumbing!”
Laura S.

Oakwood, GA

“The service was informative and professional would highly recommend them especially the work done by Chris.”
Joe G.

Lula, GA

“Provided services at St Gabriel Episcopal Church. This is the third time we’ve used Billy Bell Plumbing for church and rental property. They are always professional and completes the job in a proper and cost effective approach. I highly recommend this company.”
Barbara C.


“I have used Billy Bell Plumbing for all my plumbing needs: new toilets, unclogging lines to pumping out my septic tank . They are masters at their trade & Billy Bell is a hands-on owner. All the plumbers that have done work at my home, Marty, Chris & Billy Bell himself, are the best. Respectful of my property, honest, fair prices, and well trained as well as any helpers they may use. Their clean-up after jobs is immaculate. The office staff, Vickie & Sandra, are also top notch. I recommended Billy Bell to my brother who has his lake house on Lake Lanier. They redid the entire house for the Plumbing. He also was very pleased with the workmanship and fair & reasonable pricing. They should be noted for the excellent craftsmanship. Too many people are so quick to complain; not enough complements for a job well done.”

James P.

Flowery Branch, GA

“We had an emergency plumbing issue at the property on Saturday. We really appreciate the quick response and exceptional expertises used by Rick Team to resolve the issue. Billy Bell Plumbing and Rick thanks for the exceptional customer service.”
Tomeka T.

Oakwood, GA

“I could not be more pleased with your service. Professional, courteous and honest business practices. Marty was a pleasure to have at our home, performed a job well done, Layne also did very well. Nothing but good comments for the entire job. My issue has been resolved, my lawn looks great after the repair and my septic system worries are over. Your business now has another loyal customer who will not use anyone else and you will receive my utmost recommendation to others every chance I get. The on-line reviews are what made me call your office, keep up the good work. A trust worthy business is a rare find these days, finding you folks was a true blessing. Thank you.”
Doug H.

Oakwood, GA

“In early August we had water backing up in our basement shower and had called nearby “another” Plumbing to diagnose why. “The Other” Plumbing advised that they could run a camera down the line to figure out my problem, the next day the “other” showed up without a camera and advised he could snake the line but it may or may not fix my problem since he had no way of knowing without a camera. I decided to use a different company and called Billy Bell. Despite it already being late the in afternoon Marty from Billy Bell Plumbing showed up within 30 minutes to give a more thorough diagnosis than “the other” Plumbing. I was impressed that he was able to show up so quickly. Billy Bell showed up with the camera line and correctly diagnosed my problem of a break in the sewer line just outside my septic tank and had it fixed by the following day as well as replaced my failing concrete baffles with newer PVC ones, installing a riser on the roughly 47 year old septic tank as well as clearing out an obstruction from the exit portion of the tank.
David C.

Flowery Branch, GA

“By far, the best customer service I’ve experienced. They came, got straight to work, and did a great job fixing our company break room sink. I definitely recommend these guys!”

Alpharetta, GA

“Mr. Jason was extremely helpful and respectful, He got the job done and fulfilled all of our questions that we asked. He was generous, honest, polite, and most important of all, RESPECTFUL. I would easily recommend Jason to anyone, he’s an amazing man and does more than great at his job. WOULD HIGHLY RECOMMEND. 5 stars!!”

Eduardo R.

Gainesville, GA

“Have used Billy Bell Plumbing for all plumbing needs (septic cleaning and usual plumbing needs) – a pleased customer for 5 years. They are GREAT!!”

Kie E.

Gainesville, GA

“Jason Dean came by yesterday to replace 2 flanges and reset toilets. I wanted to review his work and this is the closest I could get to a review page. Anyway, I just wanted to let you know how thankful I am for the referral I got to Billy Bell Plumbing. I was most impressed by his response to my comments about “the good old days of metal flanges and bolts.” He explained all the theories about the new “plastic technology” and, sensing my lack of being impressed, brought the metal parts of my liking. I really appreciate his explanations AND his consideration for my desires. Along with all that, he did a fantastic job and I know who I’m going to call for my future plumbing needs. Thank y’all for everything, John.”
John F.


“I needed a plumber yesterday. I gave Billy Bell Plumbing a call. The call taker was extremely courteous and friendly. They were fast, the service was great, and they were very helpful and professional. A big thank you to Marty Browning and his helper. I have a new plumber!”
Wilda S.

Gainesville, GA

“We called Billy for our business. Super fast service and the tech was very knowledgeable. Two weeks later had to call again for our home. The same level of excellent service! Thanks for making it easy on us!.”
David F.

Oakwood, GA

“He was outstanding! Pumped our septic that had never been pumped for 30 years with complications and did an excellent job – on Mother’s Day weekend too. Excellent company.”

The Pit Stop

Flowery Branch, GA

24-Hour Emergency Service! Call Now: 770-536-5083

Phone: 770-536-5083
24-Hour Emergency Plumbing & Septic Service

Billy Bell Plumbing

Plumbing, Septic & Well Services
5122 Browns Bridge Road - Gainesville, GA 30504
www.BillyBellPlumbing.com :: Info@BillyBellPlumbing.com

Professional, Licensed, Insured